APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 09:00 PM
This was originally posted on APC forums on 10/27/2016
Need help i have new Surt 15000, after installation ... Fault bypass no available. Pls.. help me.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 09:00 PM
This reply was originally posted by Gareth on APC forums on 11/9/2016
Must have electrocuted himself as he never replied!
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 09:00 PM
This reply was originally posted by Gareth on APC forums on 10/27/2016
Check the wiring.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 09:00 PM . Last Modified: 2023-04-06 03:13 AM
This reply was originally posted by Bill on APC forums on 10/27/2016
Hi,
In most cases the frequency or voltage is out of acceptable range for bypass. As suggested check the wiring and the voltage.
BTW: I have deleted https://community.se.com/t5/APC-UPS-Data-Center-Enterprise/bd-p/datacenter-forum because it is a duplicate of this post.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 09:00 PM
This was originally posted on APC forums on 10/28/2016
this is my wirring
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 09:00 PM
This reply was originally posted by Gareth on APC forums on 10/29/2016
I can't be sure your wiring is correct based on colours alone as only you could know what they are connected to on the other end so a photo is no use at all but what I can see is an earth connected to the neutral according to the green/yellow sheath on the terminal marked N (2nd from the right) so you would fail any UK installation test based on earth connected to neutral and no earth.
L1-brown, L2-Black & L3-Grey appear correct.
Where's the blue neutral wire?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 09:00 PM
This reply was originally posted by Gareth on APC forums on 11/9/2016
Must have electrocuted himself as he never replied!
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.