Loads show 0 after update UPS firmware on "smt3000rmi2u" from 9.3 to 9.6

[aysebaci]

Hello everyone\ 

I have a ups with model number "smt3000rmi2u" i use this now 2 years

I wanted to reach over the network and i bought a ap9631 network card with firmware v6.9.4

I get on ap9631 a error like can't connect to ups.

After some research, I saw that ups firmware update needed. 

My ups firmware was running with 9.3 version  and via "Firmware Upgrade Wizard 4.2.1" i have installed 9.6 firmware.

After fimware update ap9631 get connection with ups 

but 

After Update on the UPS LCD also on "PowerChute Business Edition" installed on windows and also on the  ap9631  interface LOADS shows 0. 

I think now new firmware can't interpret the information from the chip.

Other than that everything seems to be working.
Normally it should be 25% - 30% loads.

i found "Firmware Upgrade Wizard 4.1.1" file and i get ups firmware 9.4
i also installed but loads problem not solved.

 I want to go back to 9.3 but I can't the fırmware file like  "SMT18UPS_09-3.ENC"

firmware files

SMT18UPS_09-6.ENC

SMT18UPS_09-4.ENC

I think i need  SMT18UPS_09-3.ENC

can someone help me

Thanks