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Hello,
1.) No, you don't need to power anything down.. refer to this knowledge base to support that statement -> http://www.apc.com/support/index?page=content&country=ITB〈=en&locale=en_US&id=FA156132 You can just go ahead and install your new Network Management Card in the UPS. The only scenario in which I'd exercise caution if there is another problem going on where this could make it worse - i.e. your UPS is in a major fault condition or is smoking, melting, on fire, SmartSlot appears damaged, etc where you probably want to focus on addressing something like that first 
When you're setting up your Network Management Card, make sure to use the included APC serial cable(s) as we have non-standard cables and connecting a standard cable can cause unpredictable behavior too. This is mostly a concern when customers connect a DB-9 cable to the UPS. The Network Management Card serial cable is not likely something you'll see many other places.
Hope that helps.
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Hello,
1.) No, you don't need to power anything down.. refer to this knowledge base to support that statement -> http://www.apc.com/support/index?page=content&country=ITB〈=en&locale=en_US&id=FA156132 You can just go ahead and install your new Network Management Card in the UPS. The only scenario in which I'd exercise caution if there is another problem going on where this could make it worse - i.e. your UPS is in a major fault condition or is smoking, melting, on fire, SmartSlot appears damaged, etc where you probably want to focus on addressing something like that first
When you're setting up your Network Management Card, make sure to use the included APC serial cable(s) as we have non-standard cables and connecting a standard cable can cause unpredictable behavior too. This is mostly a concern when customers connect a DB-9 cable to the UPS. The Network Management Card serial cable is not likely something you'll see many other places.
Hope that helps.
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