ISX Central DHCP Issue.

Anonymous user · ‎2021-07-01

We are using ISX Central (6.1.0) to manage our PDUs, UPSs, Environment monitors & Cameras.

Now my devices are unable to communicate to ISX Central & the inbuilt DHCP Server is unable to give IP Address to the PDUs .

This is what I can see when I login to ISX Central (Image attached). When I explored the error, it says, 'Communication with '' has been lost. And the IP address (Which is in the ISX DHCP range) is no more pingable.

PDU Models: AP7641, AP7851, AP8858EU3

To test this I connected a laptop to the switch which is in the same VLAN of the ISX, but my laptop was unable to receive an IP Address. What I can do to make the ISX DHCP working..? Anybody else is facing this / similar issue....?

BillP · ‎2021-07-01

ok, well i always consider rebooting it to fix strange issues like this. while an upgrade may fix it, a reboot could too.

See Answer In Context

BillP · ‎2021-07-01

have you tried to reboot the server at all?

Anonymous user · ‎2021-07-01

NO

I also was in touch with the APC team. Thay asked me to upgarde the ISXC from 6.1.0 to 7.2.0, which may solve the issue...

I will probably do that in next week... Will update the forum once done...

BillP · ‎2021-07-01

ok, well i always consider rebooting it to fix strange issues like this. while an upgrade may fix it, a reboot could too.