How to recover username and password?

Anonymous user · ‎2021-06-30

I forgot my Username and Password of PowerChute Business Edition, how to reset or recover it?

Does anyone know?

TheNotoriousKMP_apc · ‎2021-06-30

Powerchute Business Edition requires the user to input a Username and Password during Agent installation that is needed for all three portions of the software. If you cannot remember the Username and Password, the only way to re-establish that is to uninstall and reinstall the software. The one recommendation I can make is to export the logs from the Agent folder before uninstallation and then copy them back in after installation and that SHOULD have the previous information in there.

See Answer In Context

BillP · ‎2021-06-30

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TheNotoriousKMP_apc · ‎2021-06-30

Powerchute Business Edition requires the user to input a Username and Password during Agent installation that is needed for all three portions of the software. If you cannot remember the Username and Password, the only way to re-establish that is to uninstall and reinstall the software. The one recommendation I can make is to export the logs from the Agent folder before uninstallation and then copy them back in after installation and that SHOULD have the previous information in there.