How do I get PowerChute 9.0 (Build 613) to send an email on restart?

Anonymous user · ‎2021-06-30

Dear All,

I am working with PowerChute 9 and I have got the software to email to me when the server goes down, but it does not email when it comes back up.

I have had it working when working in another company and it worked out-of-the-box, but this time, there is no email, so, i get two emails (one for power failure and one for going down), but nothing to tell me the thing is back up! I used to get the third email as well.

Are there any logs I can go to for this?

Kindest regards,

QuietLeni

BillP · ‎2021-06-30

If you log into the agent directly, you can see all the UPS settings including notifications. Under events, then actions, you can see all the available events. The closest i could find for you that might help is communication established or power restored. You can click on each one and edit the options such as enabling email. The agent interface can be accessed from the start menu under the APC folder(may be labeled as APC or powerchute business edition) The link below may also work if the agent is installed on the computer you are accessing it from.

https:\\127.0.0.1:6547

See Answer In Context

BillP · ‎2021-06-30

If you log into the agent directly, you can see all the UPS settings including notifications. Under events, then actions, you can see all the available events. The closest i could find for you that might help is communication established or power restored. You can click on each one and edit the options such as enabling email. The agent interface can be accessed from the start menu under the APC folder(may be labeled as APC or powerchute business edition) The link below may also work if the agent is installed on the computer you are accessing it from.

https:\\127.0.0.1:6547