Firmware update for SMT2200 (ID14)

[bpedrant]

Hello,

I read a few threads and googled for way too long to find out that the firmware (I think v7.1) used to be available for this UPS. It is a "SMT2200". Firmware is currently "UPS 04.0 (ID14)".

I know it is old, but it still works great. And, the files are no longer referenced in the docs, except in a thread or 2 of this board. I would like to get it 'up to date' before the files are deleted forever. 🙂 

Does anyone have an older updater still around?

Thanks!

Brian

[Teken]

Brian,

If your system is still working fine I would strongly recommend you do not try to update the UPS Firmware unless this release addresses a bug / security issue / feature enhancement. 

If the hardware was under warranty I would have strongly advised you to contact APC Technical Support to complete this task live over the phone.

Should there be any issues during the upgrade process they would be able to offer a break fix or worst case initiate a RMA for a replacement.

Given your hardware is probably way outside of the warranty period. You can find yourself from having a functional system to a bricked unit! 🤦‍♂️☹️

Regardless, you’ll need to reach out to APC Technical Support to obtain the correct firmware based on your system ID 14 as I don’t see it listed in the last firmware matrix.

Read and fully understand everything in this APC FAQ relating to the firmware upgrade process:

https://www.apc.com/us/en/faqs/FA164737/

Ensure you have everything in place and the system meets all the requirements. Let me know if you have more questions good luck! 👍