Firmware Update Smart-UPS 750 SKU SMT750I with Network Managment Card 2

[rd3]

hello forum,

I have the APC Smart UPS Smart-UPS 750 (SKU: SMT750I) with the Network Management 2 card.

Is it possible to do a firmware update here? Where can I download the files? Is that via USB or the network card?

Here are the data from my system:

#########
About UPS
#########
Model: Smart-UPS 750
SKU: SMT750I
Firmware Revision: UPS 05.0 (ID17)
Manufacture Date: 11/20/2010
Apparent Power Rating: 750 VA
Real Power Rating: 500 W
Battery SKU: RBC48

##############
About: Network
##############
Hardware Factory
Model Number: AP9631
Hardware Revision: 05
Manufacture Date: 01/16/2015

Application Module

Name: sumx
Version: v6.1.1
Date: Mar 7 2014
Time: 12:05:01

APC OS (AOS)
Name: aos
Version: v6.1.1
Date: Mar 7 2014
Time: 11:52:49

APC Boot Monitor

Name: bootmon
Version: v1.0.2
Date: Jan 21 2010
Time: 13:35:57

Can the UPS remain under load during the update unless you deactivate it via the front end?

Thank you first

[BillP]

@rd3 

You need to update the firmware of the network card. See Schneider Electric FAQ FA156047 

One the network card has been updated you be able to updated the firmware of the UPS. Go to Configuration - Firmware Update. 

Another option is to follow the instruction in Schneider Electric FAQ FA279197 

and updated the firmware via USB or serial connection. 

[rd3]

Hi,

thanks for your quick answer i had update the "AP9631" Network Card now to the newest Firmware and also with the correct language pack:

###################
Application Module
###################
Name
sumx
Version
v7.0.8
Date
Jun 29 2022
Time
18:15:01
APC OS (AOS)
Name
aos
Version
v7.0.8
Date
May 27 2022
Time
16:39:43
APC Boot Monitor
Name
bootmon
Version
v1.0.9
Date
Mar 27 2019
Time
16:23:06

So the next step will be the "Upgrade of the USV Firmware". Can you tel me please what is the correct Firmware for me from this link http://www.apc.com/us/en/faqs/FA279197  i dont unterstand it. Can you explain me how can update it via USB? is there a howto for the Stick Filesystem etc? Before i have to start the update i have to deactivate the usv correct? But first what is the correct firmware for me.....

Model
Smart-UPS 750
SKU
SMT750I
Firmware Revision
UPS 05.0 (ID17)