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Event code question

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Posted: ‎2021-06-29 02:00 AM . Last Modified: ‎2024-03-13 04:28 AM

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Posted: ‎2021-06-29 02:00 AM . Last Modified: ‎2024-03-13 04:28 AM

Event code question

I'm looking for some help running down the notification "Informational - UPS: A discharged battery condition no longer exists.". I cant find it in the Notifications > By Event list. We had a power issue with one of our remote SMX1500RM2UNCs, and it shot off a couple of hundred informational emails on that event to our group mailbox. I would like to adjust this, but can't find it. I had already done configuration of notifications by group some time back and had disabled informational notifications to that mailbox. I know from a previous post (http://forums.apc.com/spaces/7/ups-management-devices-powerchute-software/forums/general/8282/how-to...) I made here that there are some events that aren't listed in By Events, and don't seem to conform to the mass configuration by group.The work around for that issues was to go to another event page, then manually alter the url at the end to reflect the desired Event Code (ex: 0x0106) which then got me to the correct event url and allowed me to alter that event. Can anyone tell me the event code for "A discharged battery condition no longer exists" ? And if possible, is there an available list of all event codes I can use for later reference? Thanks!

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BillP
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Posted: ‎2021-06-29 02:00 AM . Last Modified: ‎2024-03-13 04:28 AM

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Posted: ‎2021-06-29 02:00 AM . Last Modified: ‎2024-03-13 04:28 AM

Hi Brian,

Yes, this event is the clearing event for UPS: A discharged battery condition exists so the other post you referenced would apply here on why some events, usually clearing events, don't appear on the list. If you go to the UPS: A discharged battery condition event exists event you'll see on the same screen/web page the clearing event listed - the one you're asking about - and its associated event code right after it. Then, you can modify the URL accordingly.

Furthermore, you could also see all possible events in the NMC by downloading the config.ini configuration file. At the bottom of the file is a section called [EventActionConfig] which contains all the events including their text and event codes. You'll see codes like E0106 which would be 0x0106 in the web UI.

Hope that helps. The step by step is in the knowledge base I posted in the older thread if you need it.

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BillP
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Posted: ‎2021-06-29 02:00 AM . Last Modified: ‎2024-03-13 04:28 AM

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Posted: ‎2021-06-29 02:00 AM . Last Modified: ‎2024-03-13 04:28 AM

Hi Brian,

Yes, this event is the clearing event for UPS: A discharged battery condition exists so the other post you referenced would apply here on why some events, usually clearing events, don't appear on the list. If you go to the UPS: A discharged battery condition event exists event you'll see on the same screen/web page the clearing event listed - the one you're asking about - and its associated event code right after it. Then, you can modify the URL accordingly.

Furthermore, you could also see all possible events in the NMC by downloading the config.ini configuration file. At the bottom of the file is a section called [EventActionConfig] which contains all the events including their text and event codes. You'll see codes like E0106 which would be 0x0106 in the web UI.

Hope that helps. The step by step is in the knowledge base I posted in the older thread if you need it.

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Anonymous user
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Posted: ‎2021-06-29 02:00 AM . Last Modified: ‎2024-03-13 04:28 AM

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Posted: ‎2021-06-29 02:00 AM . Last Modified: ‎2024-03-13 04:28 AM

Thanks for the quick response. That is helpful.

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