Error 1-1-5 for Galaxy 4000. 40kVA

jesus_hf_apc · ‎2021-06-26

We have a 40kVA ups, the device is off when I on Q4S key this error appear:

UPS init error
Internal comm error

CC Board fault
CH Board valid

ERROR: 1-1-5

Please help me!
What can I do?

BillP · ‎2021-06-26

Hi,

The 1-1-5 Fault is Internal communication failure. It is a problem with the communication between the core boards. Could be as simple as a loose wire, to a defective board. You should contact local technical support for assistance.

See Answer In Context

BillP · ‎2021-06-26

Hi,

The 1-1-5 Fault is Internal communication failure. It is a problem with the communication between the core boards. Could be as simple as a loose wire, to a defective board. You should contact local technical support for assistance.