Detect faulty battery

[Anonymous user]

Hello,

I've an alarm "At least one faulty battery exists.".

I want to detect the faulty one ,how could i do it.

Also could i change the faulty cartridge.

UPS model is : SURT20KRMXLI

THANKS

[BillP · Accepted solution]

Hello,

We recommend replacing the entire battery cartridge. The replacement battery cartridge for a SURT20KRMXLI is APCRBC140. You will find information on the battery cartfidge at this link https://www.apc.com/shop/us/en/products/APC-Replacement-battery-cartridge-140/P-APCRBC140