Core dump on AP7920B

Philipp_apc · ‎2021-07-29

Since I did not get any answer from customer support I will post this here:

I get reproducible core dumps with the following setup

Rack PDU

Version 6.5.6

APC OS (AOS)

Version 6.5.6

Boot Monitor

Version 1.0.8

See attached file

Philipp_apc · ‎2021-07-29

Thank you, their might have been some miscommunication.

We are in contact and the team is trying to fix the bug related to SSH session management.

See Answer In Context

Philipp_apc · ‎2021-07-29

Is this seriously how APC handles Bug reports and customer support?

I wrote to CS about this issue first on 2018/10/08 and got this number 52341586 --> no reply

Then I wrote again three weeks later and got this number 52664164 --> no reply

Meanwhile I commented my problem on a related post

BillP · ‎2021-07-29

Hello,

Sorry for the inconvenience. I have requested that a local support rep contact you in reference to your cases. You should be contacted within the next 24 hours.

Again, sorry for the inconvenience.

Philipp_apc · ‎2021-07-29

Thank you, their might have been some miscommunication.

We are in contact and the team is trying to fix the bug related to SSH session management.