Core dump on AP7920B

[Philipp_apc]

Since I did not get any answer from customer support I will post this here:

I get reproducible core dumps with the following setup

Rack PDU

Version 6.5.6

APC OS (AOS)

Version 6.5.6

Boot Monitor

Version 1.0.8

See attached file

[Philipp_apc]

Is this seriously how APC handles Bug reports and customer support?

I wrote to CS about this issue first on 2018/10/08 and got this number 52341586 --> no reply

Then I wrote again three weeks later and got this number 52664164 --> no reply

Meanwhile I commented my problem on a related post

[BillP]

Hello,

Sorry for the inconvenience. I have requested that a local support rep contact you in reference to your cases. You should be contacted within the next 24 hours.

Again, sorry for the inconvenience.

[Philipp_apc · Accepted solution]

Thank you, their might have been some miscommunication.

We are in contact and the team is trying to fix the bug related to SSH session management.