APC NetShelter CX Mini: Really noise fans

[Interhueber_apc]

This was originally posted on APC forums on 3/26/2019

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Hello

Recently I got a used APC NetShelter CX Mini. The fans are extremely loud. As far as I was informed, the purpose of this rack should be keeping the noise inside and not spreading it like on an open air concert. But now its two fans are making such a noise, even when closed: 60.7 dB

This shouldn't be normal, right?
Can I repair the fans? Or order new ones? 

Do the fans have some standard size, so they are available also from other vendors like Noctua, be quiet! or similar?

Thanks for your help in advance!

VIDEO: https://www.dropbox.com/s/tyb7cze4i0jq84d/IMG_6477.MOV?dl=0

 

[BillP]

This reply was originally posted by Bill on APC forums on 3/26/2019

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Hi,

The fans are replaceable. You should contact local support for assistance. 

[Interhueber_apc]

This was originally posted on APC forums on 3/26/2019

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Thanks.

[Interhueber_apc]

This was originally posted on APC forums on 3/28/2019

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The local supplier unfortunately can't deliver the fans. They sell only the rack 😞

[Interhueber_apc]

This was originally posted on APC forums on 3/30/2019

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Is there a way to order the fans directly from APC?

Are there any other fans compatible with NetShelter CX Mini?
Or should I just sell NetShelter CX Mini, because it is producing noise?

[BillP · Accepted solution]

This reply was originally posted by Bill on APC forums on 4/1/2019

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Hi,

Local Schneider Electric Technical Support should be able to assist you with the fan. 

Here is a link to their contact information. https://www.apc.com/shop/ch/fr/search