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Posted: 2021-07-01 12:31 AM . Last Modified: 2024-03-06 03:03 AM
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Posted: 2021-07-01 12:31 AM . Last Modified: 2024-03-06 03:03 AM
We are getting the follow alert: Server can no longer communicate with APC UPS
When we sign into Power Chute review the log and it's just a 10 second blip (we are seeing several of these - not sure if it's network latency - but we really don't care about a 10 second blip).
I assume my Alert "Server can no longer communicate with APC UPS" is the same as "Communication Lost" ???
Question - Is it possible to set the threshold to only alert if "Server can no longer communicate with APC UPS" condition is greater than 5 minutes?
If so, how is this done? and are these two alerts (listed above) one in the same?
Thanks for any feedback!
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Posted: 2021-07-01 12:31 AM . Last Modified: 2024-03-06 03:03 AM
hi
what version of PCBE is this? are you using the agent, server, and console or just the agent? are these are email alerts you are referring to? do you have a log we can review to see why this is happening? if so, what UPS model is this and is connected via USB or serial connection to the server.
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Posted: 2021-07-01 12:31 AM . Last Modified: 2024-03-06 03:03 AM
hi
what version of PCBE is this? are you using the agent, server, and console or just the agent? are these are email alerts you are referring to? do you have a log we can review to see why this is happening? if so, what UPS model is this and is connected via USB or serial connection to the server.
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