Can't start PCNSConfig.sh after installation of POwerChute, what is wrong?

Anonymous user · ‎2021-07-01

I have installed the PowerChute after downloading pcns224.tar.gz on my debian server, the Installation was saccessful, without any errors.
On the end otf the installation was written " you have now to start PCNSConfig.sh in your PowerChute Folder.
So i go to
/opt/APC/PowerChute/group1
and start it with ./PCNSConfig.sh

But then comes the error message:

"PowerChute Network shutdown is not installed.

Configuration canceled."

What is wrong?

Message was edited by: Victor

BillP · ‎2021-07-01

if we had that system here, i could pursue it further but we don't unfortunately. let me know if you find out anything further.

See Answer In Context

apc130519_apc · ‎2021-07-01

try "bash install.sh" instead of ./install.sh

Anonymous user · ‎2021-07-01

Hi Victor, is it possible the pcns client was installed in a different directory? the pcns config is require in order to set your communication settings for the pcns clinet. Another suggest i might make would be to use the latest version (pcns 3.0) and this software automatically runs the config when you login to the pcns client for the first time (instead of making you find the pcns.config file and executing it manually). hope this helps.

BillP · ‎2021-07-01

Hello Victor,

Could you tell me what you did to get it working?
I have the same problem.

pcns301 gives an error ;
./install.sh: 896: Syntax error: word unexpected (expecting ")")

Thanks in advance.

Greetings.

Mike

BillP · ‎2021-07-01

mike - can you tell me which OS and version you are installing PCNS 3.0.1 on? then i can try to help.

BillP · ‎2021-07-01

Hello and thanks for the quick response....

Starting with testing with Debian latest version (6)

Starting with pcns301.tar.gz
This is giving error like;

./install.sh: 896: Syntax error: word unexpected (expecting ")")

I don't now why, script error in newest version ** ??

So I tried pcns224
-------------------------
pcns224 install:
-------------------------

root@debian6:/tmp# ./install.sh
------------------------------------------------------------------
PowerChute Network Shutdown v.2.2.4 for Linux
Copyright (c) 2009 Schneider Electric, All Rights Reserved.
------------------------------------------------------------------

OS=Linux

Initializing ...

Press any key to display End User License Agreement

read till end....

16. Indemnification
Customer shall defend, indemnify, and hold APC and its directors, officers, agen
ts, employees, members, subsidiaries, and affiliates from and against any claim,
action, proceeding, liability, loss, damage, cost, or expense (including, witho
ut limitation, attorney's fees) arising out of or in connection with Customer's
use of the Software.

Do you agree to the above license terms? [yes or no]

** confirmed with yes.

------------------

Please enter the PCNS instance number [1|2|3] or press enter to use default valu

e of 1:
** Enter
------------------

1 PCNS instance(s) will be installed.

Please enter the installation directory or press enter to install to the default directory (/opt/APC/PowerChute):
------------------
** YES
------------------
Are you sure you want to install PCNS to /opt/APC/PowerChute Yes?
yes
Creating /opt/APC directory ...
PCNS will be installed to /opt/APC/PowerChute
Copying the installation files ...
Extracting PCNS files ...
PCNS is extracted to /opt/APC/PowerChute

Please enter java directory if you want to use your system java (example:/usr/local/bin/jre/jre1.5.0_18) or press

enter to install the bundled Java:

-------------------
** Enter
-------------------
Copying jre to /opt/APC/PowerChute/jre ...
Extracting jre to /opt/APC/PowerChute/jre ...

java version "1.5.0_18"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_18-b02)
Java HotSpot(TM) Client VM (build 1.5.0_18-b02, mixed mode, sharing)

JAVA_DIR=/opt/APC/PowerChute/jre/jre1.5.0_18

Configuring startup files ...
Startup script=/etc/rc.d/init.d/PowerChute
cp: cannot create regular file `/etc/rc.d/init.d/PowerChute': No such file or directory
chmod: cannot access `/etc/rc.d/init.d/PowerChute': No such file or directory
Updating Linux symbolic link ...
ln: creating symbolic link `/etc/rc.d/rc0.d/K99PowerChute': No such file or directory
ln: creating symbolic link `/etc/rc.d/rc1.d/K99PowerChute': No such file or directory
ln: creating symbolic link `/etc/rc.d/rc2.d/S99PowerChute': No such file or directory
ln: creating symbolic link `/etc/rc.d/rc3.d/S99PowerChute': No such file or directory
ln: creating symbolic link `/etc/rc.d/rc4.d/S99PowerChute': No such file or directory
ln: creating symbolic link `/etc/rc.d/rc5.d/S99PowerChute': No such file or directory
ln: creating symbolic link `/etc/rc.d/rc6.d/K99PowerChute': No such file or directory
Configuring uninstall script ...

Completed.
Please run the PCNSConfig.sh script located within the PCNS installation directory to complete the installation.
-----------------------
ERROR

Tried to run;
-----------------------

root@debian6:/tmp# /opt/APC/PowerChute/group1/PCNSConfig.sh
PowerChute Network shutdown is not installed.

Configuration canceled.

What did I wrong?

Do I have to change setup script for Debian in the first place?

Startup script=/etc/rc.d/init.d/PowerChute Must be /etc/init.d/PowerChute

BillP · ‎2021-07-01

hmm personally i have no experience with that specifically and i do not see that OS on our PCNS compatibility chart: http://www.apcmedia.com/salestools/SJHN-7AYQNP_R39_EN.pdf

BillP · ‎2021-07-01

Thanks, I'll try with support center in Holland.

Greetings,

Mike

BillP · ‎2021-07-01

if we had that system here, i could pursue it further but we don't unfortunately. let me know if you find out anything further.