Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Success Stories Corner

Can't start PCNSConfig.sh after installation of POwerChute, what is wrong?

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • Can't start PCNSConfig.sh after installation of POwerChute, what is wrong?
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5022
voidstar_apc
Janeway voidstar_apc
195
Erasmus_apc
Sisko Erasmus_apc
111
TheNotoriousKMP_apc
Sisko TheNotoriousKMP_apc
108
View All
Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
Victor_apc
Victor_apc
Cadet

Posted: ‎2021-07-01 12:32 AM

0 Likes
8
514
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 12:32 AM

Can't start PCNSConfig.sh after installation of POwerChute, what is wrong?

This was originally posted on APC forums on 8/11/2011


I have installed the PowerChute after downloading pcns224.tar.gz on my debian server, the Installation was saccessful, without any errors.
On the end otf the installation was written " you have now to start PCNSConfig.sh in your PowerChute Folder.
So i go to
/opt/APC/PowerChute/group1
and start it with ./PCNSConfig.sh

But then comes the error message:

"PowerChute Network shutdown is not installed.

Configuration canceled."

What is wrong?

Message was edited by: Victor

Labels
  • Labels:
  • UPS Management Devices & PowerChute Software
Reply
Share
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-01 12:33 AM

0 Likes
0
515
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 12:33 AM

This reply was originally posted by Angela on APC forums on 10/22/2012


if we had that system here, i could pursue it further but we don't unfortunately. let me know if you find out anything further.

See Answer In Context

Reply
Share
Replies 8
apc130519_apc
apc130519_apc
Cadet

Posted: ‎2021-07-01 12:33 AM

0 Likes
0
515
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 12:33 AM

This was originally posted on APC forums on 5/19/2013


try "bash install.sh" instead of ./install.sh

Reply
Share
R2_apc
Commander R2_apc
Commander

Posted: ‎2021-07-01 12:33 AM

0 Likes
0
515
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 12:33 AM

This was originally posted on APC forums on 8/30/2011


Hi Victor, is it possible the pcns client was installed in a different directory? the pcns config is require in order to set your communication settings for the pcns clinet. Another suggest i might make would be to use the latest version (pcns 3.0) and this software automatically runs the config when you login to the pcns client for the first time (instead of making you find the pcns.config file and executing it manually). hope this helps.

Reply
Share
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-01 12:33 AM

0 Likes
0
515
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 12:33 AM

This reply was originally posted by van on APC forums on 10/22/2012


Hello Victor,

Could you tell me what you did to get it working?
I have the same problem.

pcns301 gives an error ;
./install.sh: 896: Syntax error: word unexpected (expecting ")")

Thanks in advance.

Greetings.

Mike

Reply
Share
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-01 12:33 AM

0 Likes
0
515
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 12:33 AM

This reply was originally posted by Angela on APC forums on 10/22/2012


mike - can you tell me which OS and version you are installing PCNS 3.0.1 on? then i can try to help.

Reply
Share
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-01 12:33 AM

0 Likes
0
515
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 12:33 AM

This reply was originally posted by van on APC forums on 10/22/2012


Hello and thanks for the quick response....

Starting with testing with Debian latest version (6)

Starting with pcns301.tar.gz
This is giving error like;

./install.sh: 896: Syntax error: word unexpected (expecting ")")


I don't now why, script error in newest version ** ??

So I tried pcns224
-------------------------
pcns224 install:
-------------------------

root@debian6:/tmp# ./install.sh
------------------------------------------------------------------
PowerChute Network Shutdown v.2.2.4 for Linux
Copyright (c) 2009 Schneider Electric, All Rights Reserved.
------------------------------------------------------------------

OS=Linux

Initializing ...

Press any key to display End User License Agreement

read till end....

16. Indemnification
Customer shall defend, indemnify, and hold APC and its directors, officers, agen
ts, employees, members, subsidiaries, and affiliates from and against any claim,
action, proceeding, liability, loss, damage, cost, or expense (including, witho
ut limitation, attorney's fees) arising out of or in connection with Customer's
use of the Software.

Do you agree to the above license terms? [yes or no]

** confirmed with yes.

------------------

Please enter the PCNS instance number [1|2|3] or press enter to use default valu

e of 1:
** Enter
------------------

1 PCNS instance(s) will be installed.

Please enter the installation directory or press enter to install to the default directory (/opt/APC/PowerChute):
------------------
** YES
------------------
Are you sure you want to install PCNS to /opt/APC/PowerChute Yes?
yes
Creating /opt/APC directory ...
PCNS will be installed to /opt/APC/PowerChute
Copying the installation files ...
Extracting PCNS files ...
PCNS is extracted to /opt/APC/PowerChute

Please enter java directory if you want to use your system java (example:/usr/local/bin/jre/jre1.5.0_18) or press

enter to install the bundled Java:

-------------------
** Enter
-------------------
Copying jre to /opt/APC/PowerChute/jre ...
Extracting jre to /opt/APC/PowerChute/jre ...

java version "1.5.0_18"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_18-b02)
Java HotSpot(TM) Client VM (build 1.5.0_18-b02, mixed mode, sharing)

JAVA_DIR=/opt/APC/PowerChute/jre/jre1.5.0_18

Configuring startup files ...
Startup script=/etc/rc.d/init.d/PowerChute
cp: cannot create regular file `/etc/rc.d/init.d/PowerChute': No such file or directory
chmod: cannot access `/etc/rc.d/init.d/PowerChute': No such file or directory
Updating Linux symbolic link ...
ln: creating symbolic link `/etc/rc.d/rc0.d/K99PowerChute': No such file or directory
ln: creating symbolic link `/etc/rc.d/rc1.d/K99PowerChute': No such file or directory
ln: creating symbolic link `/etc/rc.d/rc2.d/S99PowerChute': No such file or directory
ln: creating symbolic link `/etc/rc.d/rc3.d/S99PowerChute': No such file or directory
ln: creating symbolic link `/etc/rc.d/rc4.d/S99PowerChute': No such file or directory
ln: creating symbolic link `/etc/rc.d/rc5.d/S99PowerChute': No such file or directory
ln: creating symbolic link `/etc/rc.d/rc6.d/K99PowerChute': No such file or directory
Configuring uninstall script ...

Completed.
Please run the PCNSConfig.sh script located within the PCNS installation directory to complete the installation.
-----------------------
ERROR

Tried to run;
-----------------------

root@debian6:/tmp# /opt/APC/PowerChute/group1/PCNSConfig.sh
PowerChute Network shutdown is not installed.

Configuration canceled.

What did I wrong?

Do I have to change setup script for Debian in the first place?

Startup script=/etc/rc.d/init.d/PowerChute Must be /etc/init.d/PowerChute

Reply
Share
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-01 12:33 AM

0 Likes
0
515
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 12:33 AM

This reply was originally posted by Angela on APC forums on 10/22/2012


hmm personally i have no experience with that specifically and i do not see that OS on our PCNS compatibility chart: http://www.apcmedia.com/salestools/SJHN-7AYQNP_R39_EN.pdf

Reply
Share
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-01 12:33 AM

0 Likes
0
515
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 12:33 AM

This reply was originally posted by van on APC forums on 10/22/2012


Thanks, I'll try with support center in Holland.

Greetings,

Mike

Reply
Share
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-01 12:33 AM

0 Likes
0
516
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 12:33 AM

This reply was originally posted by Angela on APC forums on 10/22/2012


if we had that system here, i could pursue it further but we don't unfortunately. let me know if you find out anything further.

Reply
Share
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Additional options
You do not have permission to remove this product association.
 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account?Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc