Can't run command file in Powerchute Business Edition

[MiniMaleN]

Hi all, 

I have been trying to get a command file to run my second script that then calls another powershell-script. 

I have read a lot of different threads and FAQs but I can't seem to get this to work.

The file "default.cmd" can be run manually so everything works when running it manually. 
I have also set the user administrator (local admin) on the server to run the service as said in FAQs and threads.

The server everything is running on is a windows server 2019 standard. 

So here's how things are set:
default.cmd (calls)-> shutdown.bat (calls)-> shutdown-vms.ps1

Default.cmd looks like this for now:
C:"\Program Files (x86)\APC\PowerChute Business Edition\agent\cmdfiles\shutdown.bat"

I have tried with @start, with or without quoutes, different locations on the server etc. 
When I press "test" in the shutdown settings on the website, nothing happens.

Shutdown.bat that calls a powershell file that halts all the running vms on a vmware server. 
Powershell.exe -executionpolicy remotesigned -File "C:\Program Files (x86)\APC\PowerChute Business Edition\agent\cmdfiles\shutdown-vms.ps1"

Can someone please help me with this, it would be great to get this working as intended! 

Many thanks
Martin Lundberg

[BillP]

@MiniMaleN 

When you enter C:"\Program Files (x86)\APC\PowerChute Business Edition\agent\cmdfiles\shutdown.bat"  in a command prompt as an administrator does shutdown.bat run?

Have you looked in C:\Program Files (x86)\APC\PowerChute Business Edition\agent\log\pcbe.log file to see what error if any is entered? 

[MiniMaleN]

Hi @BillP and thank you for replying to my issue! 

"When you enter C:"\Program Files (x86)\APC\PowerChute Business Edition\agent\cmdfiles\shutdown.bat"  in a command prompt as an administrator does shutdown.bat run?"

Yes, it runs as intended, and i can even run the default.cmd in a command prompt and everything runs as it should. 

"Have you looked in C:\Program Files (x86)\APC\PowerChute Business Edition\agent\log\pcbe.log file to see what error if any is entered?"

Yes, the log only said that login was successfull, nothing more unfortunately. 

[BillP]

@MiniMaleN 

I ran a test with PowerChute Agent 10.0.5. I created a .bat named Trigger. It triggers FindAgentRegKeys.psi

I added it to the Agent

Trigger.bat content is

@Echo off
cmd.exe /C Powershell.exe Set-ExecutionPolicy -ExecutionPolicy RemoteSigned -Scope Process -Force; .\FindAgentRegKeys.ps1 >> c:\temp\AgentRegKey.txt

The PS file will search the registry for PowerChute entries and write them to a text file save in c:\temp

Next I stopped the Agent service and edited the user

I then restarted the service, log into the Agent and tested the scripts. Trigger.bat started the PS file and created the text file as expected.