Alarm - Active - Warning - POWERWARE 9155 Communication with the device lost

[savagej3ferris]

I keep getting very frequent disconnects on BOTH UPS cards below:

Product: X-Slot Industrial Gateway Card

Vendor: Eaton

C/N: indgw-x2

P/N: 744-07538-00

S/N: G318M48505

FW version: 3.1.8

HW version: 0

Host address:****

MAC address: ***

Time (UTC): 2024-01-15T09:55:24Z

TimeZone: Europe/Paris

Location: *****

-- Monitored device ----------------------------------------

Product: POWERWARE 9155

Vendor: EATON

FW version: 2.12

The port errors on the switch port they plug into are all clean so I do not suspect any duplex issues... no errors at all on switch level. Any ideas?? Both UPS network cards disconnect from network about 6-8 times per week for seemingly no reason.

Thanks

[BillP · Accepted solution]

@savagej3ferris 

Powerware is not a Schneider Electric product. You should post your question in the manufactures site.