After upgrading to AOS 6.8.8 http/https works, but does not bring up application

[accd_john_apc]

Schneider Electric Network Management Card AOS v6.8.8
(c) Copyright 2020 All Rights Reserved

https: : Enabled https: : Enabled
FTP : Enabled Telnet : Disabled
SSH/SCP : Enabled 

ssh to network card works

https:, https: works, but shows error

web page error

The Application Was Not Able to Load

You are attempting to access a Schneider device.   There was a problem loading the application. Please login to the device via telnet for more details.

*************  ssh working ***********

ssh dialog

apc>about
E000: Success
Hardware Factory
---------------
Model Number: AP9630
Serial Number: ZA1317004817
Hardware Revision: 05
Manufacture Date: 04/23/2013
MAC Address: 00 C0 B7 B2 C5 44
Management Uptime: 0 Days 1 Hour 22 Minutes

Application Module
---------------
Name: aos
Version: v6.8.8
Date: Apr 28 2020
Time: 17:21:52

APC OS(AOS)
---------------
Name: aos
Version: v6.8.8
Date: Apr 28 2020
Time: 17:21:52

APC Boot Monitor
---------------
Name: bootmon
Version: v1.0.2
Date: Jan 21 2010
Time: 13:35:57

apc>

[BillP · Accepted solution]

Hi John,

I presume its a Smart-UPS you are trying to update?

Can you reset the card to factory default, apply the update again and then reset the card again.

Also download a new copy of the update:

https://download.schneider-electric.com/files?p_Archive_Name=APC_SUMX_688.zip&p_enDocType=Firmware&p...

-Gavan