APC Back UPS 1400 USB + Powerchute Bussiness 9.11

[Anonymous user]

Hi, can work this BackUPS 1400 via USB with Powerchute Bussiness 9.11?

When I install agent detects UPS model, but Console admin can´t configure any device:

• both services APC PBE agent and server are running.
• Firewall disconnected
• Agent web interface says "device communications not established"
• UPSTERM:

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APC by Schneider Electric UPS communication test utility for USB communication.

Please ensure the PCBE Agent is installed, and that the UPS is
connected using the provided USB cable.

Note: The PCBE Agent Service must be Stopped for this utility to work.
Build date: 16/10/13
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Found a UPS.
        Name: Back-UPS XS 1400U  FW:926.T2 .I USB FW:T2
        Serial #: xxxxxxxx (hiden)

Press 'z' to send a signal to the UPS or press 'Esc' to exit this utility

Thank you!