Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Success Stories Corner

AP9630 Shutdown Timing Question

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • AP9630 Shutdown Timing Question
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5022
voidstar_apc
Janeway voidstar_apc
195
Erasmus_apc
Sisko Erasmus_apc
111
TheNotoriousKMP_apc
Sisko TheNotoriousKMP_apc
108
View All
Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
dale.magnant_apc
Ensign dale.magnant_apc
Ensign

Posted: ‎2021-07-01 05:53 AM

0 Likes
4
215
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 05:53 AM

AP9630 Shutdown Timing Question

This was originally posted on APC forums on 7/19/2014


Hello,

I have an AP9630 installed in a SmartUPS RT 1500 supporting a comm rack (switches, router, firewall).  There are no PCNS clients associated with this device.  At the point of utility power failure I want the UPS to provide back up power for 5 minutes and then shut down.  That's it.

I have configured the UPS/Shutdown page in a manner that I would have hoped would give me the five minute shutdown.  Upon testing, the UPS continues to run until it simply drains the battery.

Can someone tell me what settings are needed to simply cause this thing to shut off 5 minutes after losing line power?

I have worked in the IT sector for over 30 years and I've run into few examples of software design that are as poorly executed as the user interface on these network management cards.  I can scarcely imagine the collective time that has been wasted trying to get these things to respond predictably.

Thank you,

Labels
  • Labels:
  • UPS Management Devices & PowerChute Software
Reply
Share
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-01 05:53 AM

0 Likes
0
215
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 05:53 AM

This reply was originally posted by Angela on APC forums on 7/25/2014


v5.1.7 supports controlled early shutdown and still uses the blue/white interface if you really dislike the new firmware. I can give it to you if you want to downgrade after understanding you'll need to format the system and wipe it at some point to ensure integrity after the downgrade. I can provide specific instructions/details if you wanted.

And I have a feeling your auto-log out is being adjusted in the wrong place and that is why it is not working. This is done on a per user basis now. When you're logged in, click on your username on the top right corner of the web UI and adjust it in that preference screen that pops up. This shortcut takes you to Configuration->Security->Local Users->Management->*username* from that page. What you're adjusting sounds like the "default user settings" to default template for new users you add to the system (Configuration->Security->Local Users->Default User settings) and not for your user account specifically.

If you are doing it in the right spot, it does take affect on the subsequent log in, not the current session when you apply it.

Hope that helps clarify.

See Answer In Context

Reply
Share
Replies 4
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-01 05:53 AM

0 Likes
0
215
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 05:53 AM

This reply was originally posted by Angela on APC forums on 7/20/2014


This can be done fairly easily with something we added called controlled early shutdown for UPS units without outlet groups. But, I need to know what firmware is on the AP9630 to see if the firmware you have supports it. If it doesn't, it can be upgraded.

Can you let me know what AOS and APP version you have? With the blue web interface, it's under Administration tab/menu, General, About. If your interface is green, it should be under About, Network.

The Controlled Early Shutdown settings, if available depending on your firmware version, should be under UPS tab/menu, Configuration, Shutdown and would allow you to simply select a checkbox to say after UPS is on battery for 5 minutes, turn off.

Also, it may help to know what you did configure in case it interferes with using controllEd early shutdown or if we need to adjust it back. I can also just review your config.ini file if you want to provide that (for which I can provide instructions for downloading it).

Reply
Share
dale.magnant_apc
Ensign dale.magnant_apc
Ensign

Posted: ‎2021-07-01 05:53 AM

0 Likes
0
215
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 05:53 AM

This was originally posted on APC forums on 7/22/2014


Angela,

Thank you for your response.  Sorry for the late reply, I'm hoping to have some time tomorrow to revisit this and respond further.

Reply
Share
dale.magnant_apc
Ensign dale.magnant_apc
Ensign

Posted: ‎2021-07-01 05:53 AM

0 Likes
0
215
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 05:53 AM

This was originally posted on APC forums on 7/25/2014


Ok - I have updated the AP9630 in question to the latest firmware on the APC website.  I then tested the Controlled Early Shutdown with a 3 minute setting and that worked as advertised.

I don't see any appreciable improvement in the layout, logic, or comprehensibility of this page rendered in the new firmware versus the old firmware. 

Finally, the 3 minute default for the inactivity log off is insane.  I have attempted to reset it to 60 minutes several times and it does not appear to be having any effect.  I did, as the help file indicates, log off after making the change.  Still, no go.

Reply
Share
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-01 05:53 AM

0 Likes
0
216
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-01 05:53 AM

This reply was originally posted by Angela on APC forums on 7/25/2014


v5.1.7 supports controlled early shutdown and still uses the blue/white interface if you really dislike the new firmware. I can give it to you if you want to downgrade after understanding you'll need to format the system and wipe it at some point to ensure integrity after the downgrade. I can provide specific instructions/details if you wanted.

And I have a feeling your auto-log out is being adjusted in the wrong place and that is why it is not working. This is done on a per user basis now. When you're logged in, click on your username on the top right corner of the web UI and adjust it in that preference screen that pops up. This shortcut takes you to Configuration->Security->Local Users->Management->*username* from that page. What you're adjusting sounds like the "default user settings" to default template for new users you add to the system (Configuration->Security->Local Users->Default User settings) and not for your user account specifically.

If you are doing it in the right spot, it does take affect on the subsequent log in, not the current session when you apply it.

Hope that helps clarify.

Reply
Share
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Additional options
You do not have permission to remove this product association.
 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account?Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc