Important Announcement: Protecting our Community from Spam Events
Dear Members, we apologize for any disruption or inconvenience caused by the
recent spam incidents, and we want to assure you that our dedicated team is
actively investigating each reported instance of spam and implementing robust
measures to mitigate the impact. Learn more on
Spams Mitigation Guidelines
Schneider Electric Community Team
AP9630 NMC Access
APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-01-0603:52 PM
AP9630 NMC Access
I'm been battling for the last few weeks to access the web interface for a NMC AP9630 - when I tried to access it via web console I get the following error: Protected Object This object on the APC Management Web Server is protected.
I'm on Windows 11 using Google Chrome (ver. 108) I did some searching here in the community and found that this is an issue with https and could also be browser related - I tried using an IE 11 emulator but got the same result. I then read that the HTTPS could be activated via console access - so I purchased the APC DP9 serial (pin) cable 9400299A and tried to access the NMC via console / telnet (MS Windows 11). I get the username prompt however when providing apc & apc for username and password it does not take it even though I have reset the NMC using the hardware reset. I've read in other threads that other NMC have back door passwords - I'm supplying my serial number of the NMC too in the chance this might be my way in > ZA1515003074 Please advise