Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively.Register now to secure your spot!
AP7920 Load management not working
APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-2806:58 AM. Last Modified: 2024-03-1801:04 AM
AP7920 Load management not working
Dear,
Yesterday I installed an AP7920 PDU in our datacenter, but the load management on the device is not working. Both the display on the PDU as the webinterface displays a load of 0A when multiple servers are connected to the device.
I tried changing the 'Line-to-Line Voltage FROM 208V to 230V and also restarted the management interface but with no luck.
How can I get this works? Do I need to configure something on the webinterface itself ?
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-2806:58 AM. Last Modified: 2024-03-1801:04 AM
How much load are you expecting to see? You are not missing any options assuming you're looking on the home page or the data log.
Typically this issue boils down to items below 1A so it displays 0A.
In the knowledge base, we have the accuracy of the current monitor on this device outlined -> FAQ -> search for article ID FA156074.
This device can only monitor current per bank. Are the devices connected to different banks and perhaps below 1A? My thought is to connect something else or some additional items to see if it changes.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-2806:58 AM. Last Modified: 2024-03-1801:04 AM
How much load are you expecting to see? You are not missing any options assuming you're looking on the home page or the data log.
Typically this issue boils down to items below 1A so it displays 0A.
In the knowledge base, we have the accuracy of the current monitor on this device outlined -> FAQ -> search for article ID FA156074.
This device can only monitor current per bank. Are the devices connected to different banks and perhaps below 1A? My thought is to connect something else or some additional items to see if it changes.
This is a heading
With achievable small steps, users progress and continually feel satisfaction in task accomplishment.
Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.