AP7911B Showing failure in DCE

cbennett · ‎2024-04-18

I have a rack mount RDU that I had in DCE v7.8.1.35. I upgraded the firmware on the 7911B PDU to 2.5.0.6 and it appeared that everything was working well. We then deleted the PDU from DCE as there were changes that were needed to the name and IP so we thought it would be easier just to delete and re-add. Well, now every time I try to add the device it goes to failure and no SMTP settings can be modified. I can reach it and login via a browser, but DCE doesn't like it. Is this an issue with our version of DCE and the firmware on the device? Any help would be greatly appreciated, thanks!

cbennett · ‎2024-05-01

Just an update: I was able to get this device in DCE showing normal by adding it via snmpv1. Originally, I was adding it via snmpv3, and it continued to fail. I setup snmpv1 access via the web then added it in DCE via the same snmpv1 settings. All good now.

See Answer In Context

cbennett · ‎2024-05-01

Just an update: I was able to get this device in DCE showing normal by adding it via snmpv1. Originally, I was adding it via snmpv3, and it continued to fail. I setup snmpv1 access via the web then added it in DCE via the same snmpv1 settings. All good now.