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ACRD602P ALARMS

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ETCO
Crewman ETCO
Crewman

Posted: ‎2021-09-20 04:36 AM

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Posted: ‎2021-09-20 04:36 AM

ACRD602P ALARMS

We have an ACRD602P cooling unit in a datacenter that frequently gives these alarms:

 

- Humidifier Low Water Condition

- Humidifier Error Tolerance Exceed Condition

 

Knowing that three units of this type installed in datacenter and this is the only one gives this alarm.

 

Please any advice to solve the problem.

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EduardoE
Crewman EduardoE Crewman
Crewman

Posted: ‎2021-09-20 09:41 AM

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Posted: ‎2021-09-20 09:41 AM

Have You checked the water supply line for the humidifier to see if it's receiving water pressure, from the city water? What is the current humidity value? And setpoint? In order to better assist You on this one.

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ETCO
Crewman ETCO
Crewman

Posted: ‎2021-09-22 11:32 PM

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Posted: ‎2021-09-22 11:32 PM

Hi,

 

The Humidifier and Dehumidifier were disabled but we always get these alarm, the unit was working from 2018 and there is no problem, a couple of weeks ago we start getting these messages.

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EduardoE
Crewman EduardoE Crewman
Crewman

Posted: ‎2021-09-23 02:03 PM

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Posted: ‎2021-09-23 02:03 PM

Please reach us at:  877-287-7835 (Opt. 2 Opt. 2). Cooling Technical Support In order to better troubleshoot this.

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EduardoE
Crewman EduardoE Crewman
Crewman

Posted: ‎2021-09-26 07:11 AM

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Posted: ‎2021-09-26 07:11 AM

Hello Mahmoud. The case# 84499130 has been created for You. I'll reach You by email. For follow up. 

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