ACRD602P ALARMS

ETCO · ‎2021-09-20

We have an ACRD602P cooling unit in a datacenter that frequently gives these alarms:

- Humidifier Low Water Condition

- Humidifier Error Tolerance Exceed Condition

Knowing that three units of this type installed in datacenter and this is the only one gives this alarm.

Please any advice to solve the problem.

EduardoE · ‎2021-09-20

Have You checked the water supply line for the humidifier to see if it's receiving water pressure, from the city water? What is the current humidity value? And setpoint? In order to better assist You on this one.

ETCO · ‎2021-09-22

Hi,

The Humidifier and Dehumidifier were disabled but we always get these alarm, the unit was working from 2018 and there is no problem, a couple of weeks ago we start getting these messages.

EduardoE · ‎2021-09-23

Please reach us at: 877-287-7835 (Opt. 2 Opt. 2). Cooling Technical Support In order to better troubleshoot this.

EduardoE · ‎2021-09-26

Hello Mahmoud. The case# 84499130 has been created for You. I'll reach You by email. For follow up.