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Text Message on Sprint does not go through

APC UPS Data Center Backup Solutions Forum

Schneider Electric support forum for Data Center UPS, software and services including our APC offers designed to share knowledge, installation, configuration, and general product use.

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Kurt_apc
Ensign
Ensign
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2
137

Text Message on Sprint does not go through

This was originally posted on APC forums on 5/31/2011


I have an AP9631 mgmt card

I set up 3 recipients to 3 different email accounts

1 of those accounts is my sprint phone 0123456789@messaging.sprintpcs.com

I never ever receive the the message to my sprint phone. I tried both short and long format options.

The email settings, server, and password are correct as the other two email accounts receive the message just fine.

I don't think the issue is with Sprint because I can use any other email client like outlook, gmail, etc. and I receive the message just fine. I also have other automated systems that send me messages to the phone and those work fine too so it's only the APC software that can not send me a message to my sprint #.

Does anybody have any idea why the message does not go through? Has anyone else been able to have the APC card successfully send a message to their sprint #?

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Kurt_apc
Ensign
Ensign
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0
137

Re: Text Message on Sprint does not go through

This was originally posted on APC forums on 6/1/2011


Thanks for looking into this. The test seemed to work. Do you have an ETA on the software update which would fix the issue?

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
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137

Re: Text Message on Sprint does not go through

This reply was originally posted by Angela on APC forums on 5/31/2011


i am going to be working on this..it may take a little bit but we will see why this is not working properly.

Kurt_apc
Ensign
Ensign
0 Likes
0
138

Re: Text Message on Sprint does not go through

This was originally posted on APC forums on 6/1/2011


Thanks for looking into this. The test seemed to work. Do you have an ETA on the software update which would fix the issue?