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This was originally posted on APC forums on 2/4/2016We have a new SmartUPS X 2000 with an AP9631 NMC2. It is showing a critical alarm, "UPS needs factory setup." Anyone know what this means? The UPS is working, but I can't get rid of that error. We'v…View more
This was originally posted on APC forums on 11/9/2010Greetings, I am new here, but have been using PowerChute Network Shutdown for years. Today, I have encountered my first real stumper. I work for a school district, and we have APC UPS's at nearly e…View more
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