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We have a situation where at random points continuum QT is not producing an XML file for transfer. We have checked the error logs and fixed all of them, however we still at various points seem to be missing data. The database contains the logs and we…View more
Hi All,Wonder if anyone can shed some light on this issue, as the project is now at risk. We are getting missing intervals in data on some of our electric main incomers, we suspect that it could be the BMS that is doing this not EO. Sigma setup on th…View more
What is worth remembering is that access to all your online accounts is only as safe as the user permits. We have several users for a university and security is of the utmost importance. The problem is that typically students will hack the network an…View more
When I download the spatial hierarchy from DLM, I am getting missing spatial data for some of the meters even though in EO it has been entered. Anyone any Ideas?
Hi all,Can anyone provide standard examples of EO for Energy Performance Contracts? What KPI's do use and how do you structure your portals?Many ThanksRobbie
Does anybody know how long it takes for EO to process the hierarchy from the comX? I have done a test publication and when I execute an import job it does not process the hierarchy?CheersRobbie
We have a customer that is thinking of changing the naming conventions of the spatial hierarchy and this would require moving over 300 meters into different locations within the spatial hierarchy. I guess my question is for the technical staff, Is th…View more
I can get the ComX to connect to the server and start publication, but if fails at the point of uploading data. It seems to me that the user login and password is being rejected even though they are correct? Firmware already been installed. Data is b…View more
Hi all,we recently installed the Comx 200 on one of our sites. We are now receiving accumulated data from the ComX but we are experiencing problems with one of the meters. First of all, when we apply a factor of 0.001 to the meter we are getting minu…View more
Hi All,I am getting some interesting results when setting up a cooling degree day meter: anyone know why this is showing data from the future?CheersRobbie
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2021-03-26 07:36 AM