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Why did I receive an email from SmartConnect?

by Commander CDiggin Commander in Frequently Asked Questions
‎2024-03-22 05:09 AM
1 Like
‎2024-03-22 05:09 AM
1 Like
If you have received an email and you want to know why, choose the type of email you have received from the list below to find out more.   I have received an Upcoming changes to your SmartCo...

Informational UPS Events

by Commander CDiggin Commander in UPS Events
‎2024-03-11 10:05 AM
1 Like
‎2024-03-11 10:05 AM
1 Like
An Informational event does not require attention. These events are displayed in the Event Log page of the Web Portal and are for informational purposes only.   Info...

Critical UPS Events

by Commander CDiggin Commander in UPS Events
‎2024-03-14 10:21 AM
2 Likes
‎2024-03-14 10:21 AM
2 Likes
A Critical event is an event that requires immediate attention. These events are displayed in the Event Log page of the Web Portal.   Battery Disconnected Batter...

Warning UPS Events

by Commander CDiggin Commander in UPS Events
‎2024-03-14 10:03 AM
3 Likes
‎2024-03-14 10:03 AM
3 Likes
A Warning event is an event that requires attention. These events are displayed in the Event Log page of the Web Portal.   Warning UPS Events Battery End of Life Exce...

Innovation Day Batam 2025 – Make Sustainable Impact with Digitalization! 🌍

by Ensign MadeNgurahNATIH Ensign in PLC Club Indonesia
‎2025-03-25 12:10 AM
‎2025-03-25 12:10 AM
Bergabunglah bersama kami pada 23 April 2025 untuk mengeksplorasi bagaimana digitalisasi dapat mendorong efisiensi energi dan keberlanjutan bisnis Anda. Dapatkan wawasan dari para pemimpin industr...
  • Tags:
  • Indonesian
Labels:
  • Labels:
  • Innovation Day Batam 2025

JACE-8000 Serial Ports Inaccessible After Upgrade to N4.9 and Newer

by Guinan RandyDavis Guinan in Building Automation Knowledge Base
‎2025-05-28 01:04 PM
1 Like
‎2025-05-28 01:04 PM
1 Like
Issue Users who clean-dist or factory restore JACE-8000 to Niagara version 4.1 risk losing the serial ports.   Product Line TAC IA Series Environment I/A Series N4 Jace 8000 ...
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  • RandyDavis25
Labels:
  • TAC IA Series

Network Requirements

by Commander CDiggin Commander in Prerequisites
‎2024-03-08 07:45 AM
1 Like
‎2024-03-08 07:45 AM
1 Like
If your SmartConnect-compatible UPS is installed in an enterprise location, it may require additional network configuration to allow your UPS to connect to Schneider Electric cloud services.  ...

Data Center Expert 8.3.0 release notes

by Sisko JLehr Sisko in Data Center Expert release notes
‎2025-01-16 10:14 AM
1 Like
‎2025-01-16 10:14 AM
1 Like
Part Numbers Affected AP9465 AP9470 AP9475 AP94VMTRL   See the list of the server appliances (AP9465, AP9470, and AP9475) supported by DCE 7.9.x and newer: See Data Center Expe...

Configure SAML single sign on (SSO) in IT Expert

by Picard EcoStruxureIT in Single Sign On (SSO)
‎2021-06-23 11:39 PM
1 Like
‎2021-06-23 11:39 PM
1 Like
Administrator users and partners can configure SAML 2.0 single sign on in the Administration > More > SSO option in IT Expert. Any identity provider (IdP) that supports the SAML protocol is sup...

Download the EcoStruxure IT Gateway

by Sisko JLehr Sisko in What's new in EcoStruxure IT Gateway
‎2024-02-29 01:44 AM
1 Like
‎2024-02-29 01:44 AM
1 Like
EcoStruxure IT Gateway version 2.0.1.3 June 2025   If your Gateway version is older than 1.18, contact support for assistance.   Be sure to check system ...
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