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Known issues in IT Advisor
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Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
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When the PUE dashboard is created based on the template, no data appears in the dashboard.
ITA desktop client floor view
Some customers are experiencing long delays when opening or closing rooms in the equipment browser pane. This issue is more noticeable in large models.
We are investigating the following issues in the ITA 9.4.0 web client:
Work orders are not displayed on the Change Management tab.
New change requests cannot be created on the Change Management tab.
When you update ITA to version 9.1.9 and above, the desktop client checks whether the certificate matches your domain name or IP address. Please issue a self-signed certificate. More...
There are 3 known issues in the web client 3D view:
It doesn't load large rooms (out of memory error message).
Not all equipment from the 2D view shows in the 3D view.
The 3D view does not display rack-mounted equipment properly.
Changing the Power strategy to Predicted Power adversely affects impact calculations. Use the Adjusted Nameplate strategy to run impact simulations.