MTN6725-0001 not suporting DALI2 input devices

[PiotrJakubczyk]

Hello

Customers project was deigned using MTN6725-0001 but installation have DALI2 devices (Helvar 320D2) and looks like MTN6725-0001 is not able to interact with them. Is there any fast way out of it? MTN6725-0101 are scheduled for December and KNX guy want to replace MTN6725-0001 by siemens dali gateway. Installation  is not very big (7 DALI GW and about ~80 dali motion sensor) but complete and at commissioning stage. Do you know who can help in such situation? Any known solutions?

[Thomas_Rohde · Accepted solution]

Hi Piotr,

this sounds pretty strange as we do not have any shortage situation on the DALI-GWs.
Lets proceed in two steps:

1. Create a CR for the order of the DALI-GW MTN6725-0101 and share it with me so that we can priotize the order.
2. Share with me the original order and the system which told you "December" to identify the rootcause/problem.

[Heribert_Dölger · Accepted solution]

MTN6725-0001 is supporting DALI and DALI2 ECGs. Helvar 320D2 is a motion detector which never was supported by MTN6725-0001. You have to use MTN6725-0101 DALI Gateway Pro. 

[PiotrJakubczyk]

Sorry @Thomas_Rohde our sales have checked availability with our sales administrators in Monday and it was December. After your post I have personally checked with sales administrator (but different, las one is on his vacations;))  and it was August so sorry for misinformation (or old information). But for sure I will contact you after testing MTN6725-0101 (thanks for reply @Heribert_Dölger ) to minimalize delivery time.