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LSS100300 is not accessible from the website or ETS5 although IP can still be PING

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Theodoros
Lieutenant JG Theodoros
Lieutenant JG

Posted: ‎2024-10-08 10:44 PM . Last Modified: ‎2024-10-09 10:19 PM

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‎2024-10-08 10:44 PM

LSS100300 is not accessible from the website or ETS5 although IP can still be PING

Hi everyone,

1. The first time i opened this LSS100300 from website is OK,  BUT i can not change any information in configuration even thought i log in as "admin" just like the factory setting. (https://download.schneider-electric.com/files?p_enDocType=Instruction+sheet&p_File_Name=LSS100300_HW...)

2. So i press the Reset button > 10s twice so i can factory it again.

--> Now i can not access it from any kind of browsers or ETS software. ( i can still PING the IP, FireWall turned OFF, Wifi OFF, only Ethernet ON)  

z5911726743687_71d8e51ba09e5fe2dea128076738c8b7.jpg

z5911722078773_846274845d755c861caac86e4b86d941.jpg

z5911725490913_c07cb6ce3b54876c9ad0db7ce19d4eba.jpg

z5911724734740_d2f99b7e116d6c32818eff5096d08cf9.jpg

 

z5911728365069_fcc5e271dbaf83a4ff3d576e646a71b5.jpg

https://www.se.com/vn/vi/product/LSS100300/spacelogic-knx-bms-ip-gateway-bacnet-certified/

 

3. i opened the case to compare the small Red led inside of LSS100300 with LSS100100 and those two exactly the same.

 

4. i cut off the power supply, removed the SD card then place it in again incase it loose BUT no progress.

 

5. the LED1 and LED2 show me its completely normal BUT its not.

 

Anyone had been through this or has the idea what going on please help, i am very appreciate.

5. LED1 và LED2 cho tôi thấy nó hoàn toàn bình thường NHƯNG không phải vậy.
 
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Theodoros
Lieutenant JG Theodoros
Lieutenant JG

Posted: ‎2024-10-09 10:16 PM . Last Modified: ‎2024-10-09 10:18 PM

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‎2024-10-09 10:16 PM

1. When I bought 4 brand new LSS100300s, one of them had a Configuration that could not be changed.

--> The problem may be in the Firmware (FW).

 

2. I used USB Image Tool to backup the FW of the normal ones and then restored it to the SD card of the faulty one.

--> The error was fixed --> Accessed via Website and ETS + was able to change the Configuration.

 

1.jpg2.jpg3.jpg4.jpg5.jpg6.jpg7.jpg8.jpg9.jpg

 

See Answer In Context

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Theodoros
Lieutenant JG Theodoros
Lieutenant JG

Posted: ‎2024-10-09 10:16 PM . Last Modified: ‎2024-10-09 10:18 PM

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‎2024-10-09 10:16 PM

1. When I bought 4 brand new LSS100300s, one of them had a Configuration that could not be changed.

--> The problem may be in the Firmware (FW).

 

2. I used USB Image Tool to backup the FW of the normal ones and then restored it to the SD card of the faulty one.

--> The error was fixed --> Accessed via Website and ETS + was able to change the Configuration.

 

1.jpg2.jpg3.jpg4.jpg5.jpg6.jpg7.jpg8.jpg9.jpg

 
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