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InsideControl App on Huawei mobile ?

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IC_Systems
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Posted: ‎2021-09-29 01:18 AM . Last Modified: ‎2024-07-14 11:45 PM

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‎2021-09-29 01:18 AM

InsideControl App on Huawei mobile ?

Hello

I make the insideControl KNX file and upload it to Xiaomi pocofone and to Huawei P30 pro,

insidecontrol app on Huawei mobile device not working and keeps quitting 

 

and on the Xiaomi is Ok and Connecting and responding

 

the issue begins after i set the IP and Port on the settings of the App after uploading the file 

after making the setting and trying to connect, the App quits by its self, and i can no longer be able to go to the settings 

 

is there any issues with Huawei ?

 

please note that i got latest App version ( 3.0 )  and mobile is up to date 

 

Regards

 

Best Regards,
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Heribert_Dölger
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Posted: ‎2021-10-25 06:35 AM

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‎2021-10-25 06:35 AM

Thanks a lot. Good to hear it is working now on former version. 

See Answer In Context

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Heribert_Dölger
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Posted: ‎2021-10-01 09:06 AM

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‎2021-10-01 09:06 AM

Hello

Can you please share Android version of both phones?

Have you tried to delete and re-install the app?

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IC_Systems
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Posted: ‎2021-10-03 02:16 AM

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‎2021-10-03 02:16 AM

Hello @Heribert_Dölger , thanks for your reply 

 

Android Version is 10 , for both mobiles 

 

I tried deleting app storage ( all cache and user data ) 

it worked ,sometimes it quits , but after giving it another KNX file the issue came back 

 

 

 

Best Regards,
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Heribert_Dölger
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Posted: ‎2021-10-04 04:51 AM

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‎2021-10-04 04:51 AM

Hello again

Thx for providing the version. So far I have not seen problems with Huawei P30 Pro. I have contacted developer for his opinion/help. Will let you know his feedback as soon as I get it. 

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Heribert_Dölger
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Posted: ‎2021-10-05 01:11 AM

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‎2021-10-05 01:11 AM

Hello

 

Developer answered that they are shortly before releaseing a new version of the app.

 

Following issues have been fixed with this new version:

 

* Rooted device protection -> user is not able to run this app on a rooted device
* Disabled debug logs
* switch button ( no feedback) fixed -> not waiting for feedback
* Storage permission fix -> user is able to re-enable the access permission for the storage
* App folder is recreated when user manually delete it from storage

 

I can offer you the new version as *.apk file as a pre-release. You can install directly on the Huawei phone.

 

*.apk file can be downloaded from following link: 

 

https://schneider-electric.box.com/s/bp8tgop7dz8mcjg4yxwks5vyfaozcc2j

 

Please let me know if it solves your problem.

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Heribert_Dölger
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Posted: ‎2021-10-25 06:24 AM

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‎2021-10-25 06:24 AM

Hello again

 

Did you have the chance to test the *.apk file? Would be great to get your feedback. 

 

Many thanks!

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IC_Systems
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Posted: ‎2021-10-25 06:32 AM . Last Modified: ‎2021-10-25 06:32 AM

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‎2021-10-25 06:32 AM

Hello @Heribert_Dölger 

Thanks for the support, actually the issue seems to be from the mobile itself. its now working well on the previous version.

I still didn't download the new version, I will soon and if I have any feedback I will send it here

 

regards,

Best Regards,
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Heribert_Dölger
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Posted: ‎2021-10-25 06:35 AM

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‎2021-10-25 06:35 AM

Thanks a lot. Good to hear it is working now on former version. 

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