Cyrillic characters are displayed incorrectly on MTN6215-5910

[Yevhenii_Kuz]

When trying to give the screen name in cyrillic characters in ETS6, we get an incorrect display on the MTN6215-5910 character set:

[Heribert_Dölger]

Hello

Could you please let me know which firmware version you are using? Version is indicated on the starting screen directly after powering the device (named as "server"version).

Cyrillic characters are only supported since firmware version 30.7. If you have lower version you need to upgrade firmware.

MT Pro with firmware 30.7, when powered for the first time start with a selection screen for character set. You can choose between Europe, Cyrillic, Hebrew and Greek and confirm with a long press (>10sec) on the OK button. This selection sreen will appear only one time. To properly show Cyrillic characters you need to select the Cyrillic character set. 

If you made the wrong selection and want to change it later you need to configure a screen in ETS showing the settings menu and download this configuration to the MT Pro. After that you can access the selection screen and change the setting.

Best regards
Heribert

[Yevhenii_Kuz]

Hello! Thank you for your reply!

I'm using version 30.7. The result that you can see in the second image is displayed in Cyrillic letters (as configured), but not correctly! It should be “Екран 1” but it displays “Хъ№рэ 1”.

[Heribert_Dölger · Accepted solution]

Hello

The root cause most probably is wrong setting of codepage in ETS project settings. You have to select Cyrillic as codepage in your ETS project settings. See attached picture of ETS5. After the change of the setting to Cyrillic you need to download application once again to Multitouch Pro. 

I tested it and worked well on my side, see attached picture. 

[Yevhenii_Kuz]

Hello

Thank you very much! It worked. 

[Heribert_Dölger]

Happy to hear that your problem is solved.