Solutions for Motor Management
Get support to configure, troubleshoot, update or upgrade your motor management solution built with Altivar variable speed drives and Tesys devices to start, control, protect and monitor Low Voltage and Medium Voltage motors and loads, covering direct start, soft start and variable speed control.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-07-19 02:39 PM
Customer has an Altivar320 drive that randomly gives SAFF error.
power cycling will sometimes clear the fault, only to have it come back immediately, or randomly in a few minutes or a few hours.
The customer will only let their engineers connect a laptop to their equipment, so I am unable to use SOmove to look at the registers, and their engineer is in another state.
The graphic display terminal is not available either, so all I have is the hmi.
the factory jumper is connected from P24 to STO, and 24v is present there.
In an attempt to eliminate the motor as a cause, removed the motor wires from the drive, and I still get SAFF on power up.
Any tips to resolve this before replacing the drive?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-10-31 06:56 AM
Hello
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-08-22 02:50 AM
I am not specialist on this topic but may be this document can help you on this matter. I advise then to contact your local Schneider representative.
ATV32 How to Diagnose a SAFF fault.pdf
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-10-31 06:56 AM
Hello
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.