Altivar 630 hidden menus

[Integrated_Integrator]

I have 3 drives all of which are set to Expert access, but the Parameter Access menu is not available or visible under the My Preferences menu. I also need to change the password on these drives, but I don't know the current password. I assume these drives have already been configured with a new user password as the 8.7 Web Server menu is not visible either.  I need to find a solution for this project ASAP. Please help!

[LeoLazzaro · Accepted solution]

Hello Integrated_integrator :

There is a way to unlock the keypad , but it will take a reset to factory settings due to data confidentiality.

As this is confidential information that may be used for other purposes, please contact your local customer service centre or service team for the procedure or assistance. Which country is your country?

Thank you in advance 

B.R