The SmartConnector service is stopping...

[mike_meirovitz]

Hi,

I have noticed that the SmartConnector service suddenly stops... See the log below.

2020-11-02 11:57:07.1976,Error,EwsServe,admin,Operation not supported
at Ews.Server.Contract.Processor.RequestProcessorBase`2.AssertOperationIsAllowed()
at Ews.Server.Contract.Processor.RequestProcessorBase`2.ValidateRequest(TRequest request)
at Ews.Server.Contract.Processor.PagedResultsProcessor`5.ValidateRequest(TOuterRequest request)
at Ews.Server.Contract.Processor.GetAlarmEventsProcessor`1.ValidateRequest(GetAlarmEventsRequest1 request)
at Ews.Server.Contract.Processor.RequestProcessorBase`2.ProcessRequest(TRequest request)
,[3,"68aeb72b-7257-4289-8dea-2df42d65263a"],
2020-11-02 11:57:07.1976,Info,EwsServe,admin,{"Method":"GetAlarmEvents","Duration":"2"},
2020-11-02 11:57:27.3912,Info,EwsServe,admin,GetNotification,
2020-11-02 11:57:27.4076,Info,EwsServe,admin,11,ET=2 mSec,
2020-11-02 11:57:27.4076,Info,EwsServe,admin,{"Method":"GetNotification","Duration":"16"},
2020-11-02 11:57:59.0042,Status,Service,<no principal>,SmartConnector is stopping,
2020-11-02 11:57:59.0042,Status,Service,<no principal>,Stopping PortalAddress,
2020-11-02 11:57:59.0042,Status,Service,<no principal>,Stopping REST Providers,
2020-11-02 11:57:59.0042,Status,Service,<no principal>,Stopping REST Provider http://127.0.0.1:8083,
2020-11-02 11:57:59.0172,Status,Service,<no principal>,Stopping REST Provider http://127.0.0.1:8083/SBO,
2020-11-02 11:57:59.0172,Status,Service,<no principal>,Detaching context listeners,
2020-11-02 11:57:59.0172,Status,Service,<no principal>,Stopping EWS Servers,
2020-11-02 11:57:59.0172,Status,Service,<no principal>,Stopping EWS Server http://localhost:5300/SmartConnectorOPCClientService,
2020-11-02 11:57:59.0352,Status,Service,<no principal>,Stopping WorkerManager,

2020-11-02 11:58:01.3086,Status,WorkerManager,<no principal>,Worker manager has stopped.,
2020-11-02 11:58:05.7628,Info,WorkerThread,<no principal>,EBO-OPC Client Update Processor,Ended successfully,
2020-11-02 11:58:05.7648,Info,WorkerThread,<no principal>,EBO-OPC Client Update Processor,Next run will be at next SmartConnector startup,

...

...

...

2020-11-02 12:38:50.9368,Status,Service,<no principal>,SmartConnector is starting,
2020-11-02 12:38:50.9837,Status,Service,<no principal>,Intializing User DB context,

Any idea why? I couldn't find anything in the EventViewer...

Thank you.

Mike

[JeffBowman]

Hi Michael,

I see now clue in the log you have posted.

What happens between:

2020-11-02 11:58:05.7648,Info,WorkerThread,<no principal>,EBO-OPC Client Update Processor,Next run will be at next SmartConnector startup,

...

...

...

2020-11-02 12:38:50.9368,Status,Service,<no principal>,SmartConnector is starting,

Best Regards,

-Jeff

[mike_meirovitz]

Hi Jeff,

Nothing is between. I just wanted you to see the gap.

2020-11-02 11:58:01.3086,Status,WorkerManager,<no principal>,Worker manager has stopped.,
2020-11-02 11:58:05.7628,Info,WorkerThread,<no principal>,EBO-OPC Client Update Processor,Ended successfully,
2020-11-02 11:58:05.7648,Info,WorkerThread,<no principal>,EBO-OPC Client Update Processor,Next run will be at next SmartConnector startup,
2020-11-02 12:38:50.9368,Status,Service,<no principal>,SmartConnector is starting,
2020-11-02 12:38:50.9837,Status,Service,<no principal>,Intializing User DB context,
2020-11-02 12:38:51.2314,Info,Service,<no principal>,Cleaning up orphaned ParameterSet instances,

The log file is attached.

Thanks.

Mike