SmartConenctor License 2.3 to 2.5

[bbradley_jaxcon]

My company recently updated a system from StructureWare 1.9 to StructureWare 2022. After the upgrade the SmartConnector (2.3) end points we had be utilizing stopped working. We ended up upgrading to the latest SmartConnector (2.5) and we were able to get everything working using a temporary license.

During the registration process of SmartConnector it said our 2.3 key was invalid for 2.5. We have yet find our original "SmartConnector Deployment License Purchase Order, Invoice, or Order Confirmation Number" we made back in 2018. Is there some way of converting our "SmartConnector 2.3 Core (Commercial).lic" to 2.5 or deriving the invoice number from the lic file?

[ardak · Accepted solution]

Hi Brian,

I will contact you privately to resolve this.

BR

Armend