Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure
SmartConnector Forum
Schneider Electric support forum about SmartConnector applications for integration of other building management systems (BMS) into EcoStruxure Building Operation.
Posted: 2017-05-04 03:23 AM
Link copied. Please paste this link to share this article on your social media post.
I have added a .dll for an external sFTP library to my project, In testing this works fine, but when I add the connector.dll into smartconnector, the add process page no longer sees my extension. I removed the references and code from my project and tried again and it still doesn't recognise my processors. Any ideas as to why this is happening ?
Link copied. Please paste this link to share this article on your social media post.
Hi James,
The most common cause of this issue is if the Nuget packages that you used to build the Extension is not the same version as the installed version of SmartConnector you have.
Please check that your Nuget packages and Service are the same version, and if they are not the same, update as necessary.
Regards,
-Jeff
Link copied. Please paste this link to share this article on your social media post.
James,
Another issue could be the third party DLL. Did you deploy that along side your Extension DLL as well?
I also recommend looking at the log files. Ensure that Portal logging is included and that the logging level is set to Debug. Then try again to add your Processor again and inspect the log results.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.
With achievable small steps, users progress and continually feel satisfaction in task accomplishment.
Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.
of