Error message "Data at the root level is invalid. Line 1 position 1" when I try to login to SmartConnector

[mike_meirovitz]

Hi,

The SmartConnector portal asked me to change my password. After the password was changed and tried to log in.

Then the error message "Data at the root level is invalid. Line 1 position 1" is displayed repeatedly. 

Any idea how to fix it?

Thanks.

Mike

[Anonymous user]

Hi @mike_meirovitz ,

I have noticed that your topic is still unanswered.

I was wondering if you still have this error or find a solution on your side. If so, I kindly invite you to press the button "accept as solution". 

If you still haven't found a solution, please do not hesitate to inform us.

N.B : I took the liberty of changing the title of your topic for a better reference on this community. 

[mike_meirovitz · Accepted solution]

The problem was caused by the Chrome Extension called Grammatically. Once the extension was uninstalled, the problem was resolved. Thanks to Jeff Bowman who help me solving this problem.

Mike

[Anonymous user]

Thank you very much for your answer @mike_meirovitz!

Good to read that your problem is solved thanks to @JeffBowman.

Have a great day!