Error: The remote server returned an unexpected response: (405) Method Not Allowed.

[mike_meirovitz]

Hi,

We have a customer who is getting this error in the SmartConnector log file:

Error, Processor, <no principal>, The remote server returned an unexpected response: (405) Method Not Allowed.
The remote server returned an error: (405) Unauthorized method.

Server stack trace:
א System.ServiceModel.Channels.HttpChannelUtilities.ValidateRequestReplyResponse(HttpWebRequest request, HttpWebResponse response, HttpChannelFactory`1 factory, WebException responseException, ChannelBinding channelBinding)
א System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
א System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
א System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
א System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
א System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
א System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
א System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
א System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
א Ews.Client.IDataExchange.GetWebServiceInformation(GetWebServiceInformationRequest1 request)
א Ews.Client.DataExchangeClient.Ews.Client.IDataExchange.GetWebServiceInformation(GetWebServiceInformationRequest1 request)
א Ews.Client.DataExchangeClient.GetWebServiceInformation(GetWebServiceInformationRequest request)
א Ews.Client.EwsClient.ExecuteAndLogCall[TRequest,TResponse](String methodName, TRequest request, Func`2 methodToLog)
א Ews.Client.EwsClient.get_EwsVersionImplemented()
א Ews.Client.EwsClient..ctor(EwsSecurity credentials, String address, EwsBindingConfig bindingConfig, Nullable`1 compatibilityVersion)
א Ews.Client.EwsClient..ctor(IEndpoint endpoint, Nullable`1 compatibilityVersion)
א Mongoose.Service.Cache.CachedEwsClient..ctor(String poolKey, IEndpoint endpoint)
א Mongoose.Service.Cache.EwsClientPool.CreateNewInstance(String poolKey, IEndpoint endpoint)
א Mongoose.Service.Cache.ClientPool`3.<>c__DisplayClass5_0.<CheckOutConnection>b__0()
א Mongoose.Service.Cache.ThreadSafeDisposableBase.ThreadSafeCall[T](Func`1 callback)
א Mongoose.Service.Cache.ClientPool`3.CheckOutConnection(TEndpoint endpoint)
א Mongoose.Service.Cache.ManagedEwsClient.ManageCall[T](IEndpoint endpoint, Func`2 method, Nullable`1 callVersion)
א Mongoose.Service.Cache.ManagedEwsClient.GetAlarmEvents(IEndpoint endpoint, Nullable`1 priorityFrom, Nullable`1 priorityTo, String moreDataRef, String[] types, Nullable`1 callVersion)
א Mongoose.Process.Ews.AlarmItemReader.ReadData()

Any idea what is causing this error?

Thank you.

Michael

[JeffBowman]

Hi Michael,

I have never seen this error message returned from EBO before. What version of EBO are you using?

Regards,

-Jeff

[mike_meirovitz]

Hi Jeff,

It is 1.9.3.

Thanks.

Mike

[JeffBowman · Accepted solution]

Hi Michael,

It's almost like they are connecting to the wrong endpoint. Can you check to make sure that the URL and Port for the EBO endpoints are correct?

Regards,

-Jeff

[mike_meirovitz]

Jeff,

Thank you for your help! It was indeed a wrong port number.

Mike