Connection failed for user 'SmartConnector'. Reason : password linked to this account expired.

[DimitriY]

Hello,

I was using a SmartConnector extension without any issue for several months.

Yesterday it suddenly stopped.

I have the following error message in the ProgramData/SmartConnector/2019-04-10.log file :

2019-04-10 12:51:21.6263,Error,Service,<no principal>,Error while building type Mongoose.Service.LoggerFilterProvider. See the inner exception for details
1.) new LoggerFilterProvider()
2.) Mongoose.Service.LoggerFilterProvider
3.) Instance of SxL.Common.ILoggerFilterProvider (Mongoose.Service.LoggerFilterProvider)
4.) Container.GetInstance(SxL.Common.ILoggerFilterProvider)

Échec de la connexion pour l'utilisateur 'SmartConnector'. Raison : le mot de passe associé à ce compte a expiré.
à lambda_method(Closure , IBuildSession , IContext )
à StructureMap.Building.BuildPlan.Build(IBuildSession session, IContext context)
à StructureMap.BuildSession.BuildNewInSession(Type pluginType, Instance instance)
à StructureMap.Pipeline.NulloTransientCache.Get(Type pluginType, Instance instance, IBuildSession session)
à StructureMap.BuildSession.ResolveFromLifecycle(Type pluginType, Instance instance)
à StructureMap.SessionCache.GetObject(Type pluginType, Instance instance, ILifecycle lifecycle)
à StructureMap.SessionCache.GetDefault(Type pluginType, IPipelineGraph pipelineGraph)
à StructureMap.Container.GetInstance(Type pluginType)
à StructureMap.Container.GetInstance[T]()
à Mongoose.Service.Mongoose.OnStart(String[] args)
,[],

And I'm not able anymore to connect to smartconnectorserver.com with my credential to check the licences...

Any idea or similar issue already faced ?

Thanks.

Dimitri

[DimitriY · Accepted solution]

I finnaly figuredout that this error was due to a configuration on my SQL Server side.

Indeed, the "Enforce pasword expiration" box was checked for the user (here named SmartConnector) accessing the DB