C-Bus Schedule Plus - SmartConnector Logs v 2.0.11

[Chris_154851]

I am trying to locate the log files for the SmartConnector. I have logged into the SmartConnector portal and increased the logging level verbosity to “All”, “Trace” was not in the list. I am wondering if this is related to the version I am running?

I have version 2.0.11 installed.

According to the documentation I have read the logs should be located in “%ProgramData%\SmartConnector\Logs”, unfortunately this folder does not exist, I am also wondering if this is also version related?

I have managed to find some logs in a different location but not really sure if this is the right one. “C:\ProgramData\Schneider Electric StruxureWare\Building Operation 1.9\S2ConnectAgent\Logs” SE.SBO.S2ConnectESAgentLog.txt

I have attached a couple of screenshots as well. If anyone is able to shed some light on this that would be great.

[JeffBowman · Accepted solution]

Hi Chris,

The logs that you found are not the SmartConnector logs, but for SBO's S2 connect.

Since you are using a much older version of SmartConnector, if you can, can you see if "C:\Logs" contains anything like what you need. I seem to remember at some point (maybe SmartConnector 2.1) the log directory changed from something very generic to something more explicit (C:\ProgramData\SmartConnector\Logs).

Regards,

-Jeff

[Chris_154851]

I found this was configured in the Mongoose.Service.exe.config file,

<rollingDateFileLogger name="debugFileLogger" isInsistent="true" formattedFileName="c:\Logs\SmartConnector_{timestamp:MM-dd-yy}.log" />