Reseller

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As a Reseller, you want to support your customers through subscription renewals, modernization, warranties, spare parts and budget forecasting.

SmartConnect provides easy-to-read reports that you can use to make insightful recommendations to your customers. To view the reports:

• You do not need a SmartConnect account.
• You do not need to be responsible for managing your customer's IT assets or support services.

Your customers can share their SmartConnect reports with you:

• Inventory Asset report

  A list of all installed devices, with device age, model, replacement part numbers, operational status and expiry forecasts. Key details of run time, battery age and required part numbers allows you to suggest replacements and prepare a quote based on the provided part numbers (SKUs).

• Renewals Report

  With SmartConnect, your customers can provide a lifecycle management report detailing device age, Smart-UPS model SKUs and replacement part numbers, containing no sensitive operational data.

Customers can share Lifecycle renewal information with Resellers by linking a Reseller's email address to receive periodical renewal notifications (non-operational data).

See also: Download Reports

Resellers can receive customer renewal notifications and reports via email without needing a SmartConnect account.