Posted: 2023-02-11 03:10 AM
Posted: 2023-02-11 05:06 PM . Last Modified: 2023-02-11 05:08 PM
Schneider/Drayton support are not currently frequenting this forum - it's just other users like yourself.
You could raise a fault at: https://schneider-electric.zendesk.com/hc/en-gb/requests/new
https://www.draytoncontrols.co.uk/contact-us (Not sure what the difference is, but it also has a phone no. to call).
The effect you're seeing might just be normal operation (for example, in "ECO" mode, devices are turned off before the end of scheduled times).
IMHO, if you need room temperatures to be anything like accurate, you need Roomstats, rather than just relying on iTRVS. The latter are affected by the heat of the radiator and compensation has to be applied - they're in what is probably the worst location in the room for performing this function.
Posted: 2023-02-12 04:54 AM
Thanks for your response.
Having re-read my post I now realise it was not totally clear what I was trying to describe. I'll try again ...
I'm aware of having to set the iTRVs to a higher temperature than what we want the room temperature to be. As you said, being right next to the radiator is bound to affect the performance. And thanks for the link to their support desk - I couldn't find that the other day.
The iTRVs were, on the whole, calling for heat and getting the rooms up to temperature set on the app. So all was good ... until Friday this week. I did wonder if it had gone into some ECO mode but the app doesn't show that.
So since Friday, it's been behaving strangely. It's probably worth mentioning that on Thursday we had some glitches on our house electricity supply. Caused lights to flicker but my computer monitors didn't turn off.
Here are some screenshots from the App showing the behaviour of the iTRV in my home office.
Has anyone experienced this kind of behaviour?
Could the power glitches have damaged or confused the Hub?
Any responses much appreciated.
Posted: 2023-02-15 06:46 AM . Last Modified: 2023-02-15 06:55 AM
How did you extract logs from the Hub? I've experienced this a few of times over the last year, the most recent being a couple of weeks ago and just thought that it was more an issue with my install. Mine seems to fail in the afternoon, but the next morning everything is back to normal. (Also causes a problem with Insights as it thinks you've been burning extra fuel).
Additionally a few days last October, the boiler was staying on even though there was no request for heating / hot water...
Posted: 2023-02-17 03:50 AM