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Schneider Electric Wiser Forum
Connect with Wiser Smart Home solution experts in the Schneider Electric Wiser forum. Discuss tips on features, updates, installation, and how to get the most out of your Wiser products.
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Posted: 2025-03-27 04:39 PM
I was unable to log in unless I gave my company details and inside leg measurement what's going on?
I've had to set up a dummy company just to be able to log in to complain that I couldn't log in!
Guaranteed way to stop people logging in and trying to solve their problems guys!
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Posted: 2025-04-01 03:53 AM
I'm unable to replicate it now as I have already set up the dummy company and now I can log in ok it seems the changes to the forum and now the app are not to everyone's liking 😒
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Posted: 2025-03-28 11:51 PM
hi @BrianT58 ,
Strange, please send an email and explain the situation to : schneidercommunity.support@se.com
Thanks.
BR
David
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Posted: 2025-04-01 03:53 AM
I'm unable to replicate it now as I have already set up the dummy company and now I can log in ok it seems the changes to the forum and now the app are not to everyone's liking 😒
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Posted: 2025-07-29 10:05 AM
Any updates on this issue? I too couldn't register unless I said I was part of a company, which I am not as I'm a residential end user. I opened a ticket as directed in this thread back on July 17,
Case Reference #: 117426965. I never got a response. I had to finally make up a fake company to be able to register to post on this forum.
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Posted: 2025-07-30 11:32 PM
I ran into the same issue back in March and sent an explanation along with screenshots to schneidercommunity.support@se.com. Unfortunately, I never received a response—which, sadly, seems to be par for the course.
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