CCTFR6700 WISER 16A RELAY FOR TEMPERATURE CONTROL

[Eric975]

Hi,

I have an issue with the installation of this device. Although the pairing operation with the Hub (2nd generation) was successful, the menu for selecting the floor probe is not displayed.
The relay option is correctly selected. The firmware version of the relay is 1.8.12, and a room thermostat has been paired for the same room.
The Schneider Home app version is 7.2.0 (build 197540). The Hub is up to date. The selected location is France.

Could someone help me resolve this issue?

Thank you.

[David_SE]

Hi @Eric975 ,

Thanks for your post. Sorry for the delay in the answer. Do you face on the same issue with the last version of Wiser Home ?

I attached below a screenshot with the last WH app version, pay attention that if the control type is "fil pilote", the "floor sensor" is not displayed.

BR

David

[Eric975 · Accepted solution]

Hi David, everything works fine now with the update. Really appreciate your support. Cheers