SCADAPack Workbench demo license.

[waqararshad]

Hi All, 
I'm facing an issue with Schneider SCADAPack 334E RTU it's my first time working with SCADAPack RTU.
To program this device I'm using SCADAPack Workbench 6.6 version.
Once I load the developed logic into the RTU and force any output or give feedback to the inputs nothing is updating in SCADAPack Workbench online mode, I have checked the license info in SCADAPack Workbench "Screenshot attached" in which it is mentioning "Register to Schneider Electric".

My question is that IO's on RTU not changing the status because of software or runtime on RTU need any license to program and monitor the RTU.
If yes, Is there any demo license available with the software itself just for testing the RTU.

[Joel_Weder · Accepted solution]

My understanding of Workbench is that you do not need to purchase a license as it is integral with the software. The images you shared show "This license does not expire." 

You may want to work through the attached Quick Start Guide to become better acquainted with the configuration and operation of Workbench. After you've done that, if you're still having issues you may want to reach out to our global support team. I don't know what country you're in so I'll give you the general way to find support:

- In a web browser, go to se.com

- At the upper left, select your country or region of the world

- Open the Products menu then select Industrial Automation & Control

- Over to the right, select Telemetry and Remote SCADA Systems

- Scroll to the bottom of the page and select Contact Support

Alternately, you can click the green Help Center button in the lower-right area of the page, though this will take you to a more generic assistant tool.