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SCADAPack-E-IEC-61131-3-Workbench-and-Utilities---8.19.1

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sfaizh
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Posted: ‎2022-02-08 06:43 AM

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Posted: ‎2022-02-08 06:43 AM

SCADAPack-E-IEC-61131-3-Workbench-and-Utilities---8.19.1

Dears,

I am unable to start SCADAPack-E-IEC-61131-3-Workbench-and-Utilities---8.19.1 on my laptop.

I am not even getting any error message while opening the software.

in the event log I am getting error as below.

The program dllhost.exe version 10.0.22000.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 28ec
Start Time: 01d81cea02ab10bf
Termination Time: 4294967295
Application Path: C:\Windows\SysWOW64\dllhost.exe
Report Id: b0ef6134-604d-4070-8a62-4166c7adb305
Faulting package full name: Microsoft.SkypeApp_15.79.95.0_x86__kzf8qxf38zg5c
Faulting package-relative application ID: App
Hang type: Quiesce

My operating system is Windows 11 Version 21H2 64 bit

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AndrewScott
Admiral AndrewScott
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Posted: ‎2022-02-09 01:43 AM

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Posted: ‎2022-02-09 01:43 AM

The error above is from Microsoft Skype, not SCADAPack E Utilities:

Faulting package full name: Microsoft.SkypeApp_15.79.95.0_x86__kzf8qxf38zg5c

 

I would suggest checking if the "Microsoft Visual C++ 2005 Redistributable" (x86) is installed on the PC. I found that SCADAPack E Configurator wouldn't run without it, but it wasn't automatically installed with the utilities:

 

https://www.microsoft.com/en-us/download/details.aspx?id=26347 


Andrew Scott, R&D Principal Technologist, AVEVA
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RW_Support
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Posted: ‎2022-02-09 05:12 AM

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Posted: ‎2022-02-09 05:12 AM

Hello,

 

A few things here. Windows 11 is not officially supported. It may or may not work on your operating system. The installation instructions state the supported operating systems.

 

Please uninstall as per the uninstallation instructions.

 

As the other post mentioned, it actually needs visual studio 2013. You can check the path

\SCADAPack_E_DVD_8.19.1\Workbench\Prerequisites\Visual Studio 2013 Isolated Shel

 

Please change the name of the file "KB VS12-KB3107629.exe" to "vs_isoshell.exe" and try to install again.

 

If this fails, please try again on a supported operating system and ensure the file name is "vs_isoshell.exe" as per above instructions.

 

Installation Instructions have been attached.

 

If this still fails on a supported operating system, it is best for you to contact your local support team for further assistance. If you are located in North America, you can contact "SupportTRSS@se.com" directly.

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