SCADAPack 474 Device application and logic editor: Different

[BrownH]

Hello, I am trying to load a program and do an I/O test on a a SCADAPack 474 RTU. I connected via USB-C to the RTU and wrote the program to the device with no errors. When I open the x70 logic editor and attempt to connect it does not work. It returns DIFFERENT NOCONF in the bottom status bar of the Logic Editor. The remoteconnect application seems to work fine/communicate fine with the 474 but the logic editor does not.

I have attempted to update and build logic, export/import from an excel file, and rebuild logic in the editor. 

[BrownH]

Under status tab>diagnostics>System status code: Code: 5000
The logic application could not be loaded into the device.

This is after writing the program to the RTU and trying to mode>connect within the x70 logic editor.

[BrownH]

[Joel_Weder · Accepted solution]

I'm not sure of a solution, and most likely you should contact our Global Support team. I can make a couple of comments though:

- RemoteConnect is suggesting you check the battery. Have you enabled the backup battery? It arrives disabled to avoid discharging it when not needed. There's a little switch visible thru the side grillwork, just beside the 11...30 volt power connector. 

- The firmware is older - version 3.0.3. Once you get your issues sorted out you'll want to update that. The current RemoteConnect version is 3.3.3

- But the main issue is why you can't load the application. I can see the RTU is reporting system status code 5000. In the Operations Technical Reference the table states "To resolve a system status code 5000:

  1. Delete all files except the .prj file from the project folder.

  2. Open the prj file in RemoteConnect version 3.3.1 or newer  (again, 3.3.3 is current)

      A default logic project for the device type is automatically generated.

Beyond this I'm not sure what to suggest. If the above suggestions don't help, contact Support:

1-888-226-6876 

SupportRO@se.com