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Remote Operations Forum
Support forum for Schneider Electric SCADA systems, radios and RTUs. From commissioning integration devices and software, to enhancing existing installations or troubleshooting.
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Posted: 2023-05-23 10:00 PM
* Win 10 physical machine, accessed via RDP.
* Local user is a local machine admin, but "Run As Adminstrator" isn't being used.
* Control Expert 15.1 installed 1st, followed by RemoteConnect. Install didn't seem to throw any errors.
No matter what I do, when I try to modify objects or ControlExpert logic I get stuck with "Logic Editor is unavailable. Please reopen the project in Remote Connect" message. I've closed/re-opened. Exited & re-launched Remote Connect. Rebooted. Nothing's worked.
Very frustrated. Can anyone help?
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Posted: 2023-05-24 05:56 AM . Last Modified: 2023-05-24 05:57 AM
I'm not sure of the solution, but a couple of possibilities...
1) After downloading the RemoteConnect zip package, did you right-click and select "Unblock"? That seems to cause strange issues on install with a lot of applications. If you didn't unblock you might try downloading, unblocking and re-installing.
2) Do you have Control Expert 15.1 or newer installed? RC requires this software to provide Logic Editor functionality.
If that wasn't the issue, you'll want to contact our Tech Support team.
- Go to se.com website and select the Support menu
- Click on Contact Support, then choose your region of the world
- You'll be presented with contact information for your region
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